“One of the things I like most about the program is that FieldPower will call the customer and remind them of the appointment. This has reduced our customer ‘missed appointments’. I think FieldPower is the way of the future, and the future is getting closer by the minute.”
Quality
Quality and best practices define the foundation of ZSL's process driven approach through consistently providing service excellence through our Global Delivery Model (GDM)
As a certified ISO 9001:2000 company and being assessed for CMMI Level IV/V, ZSL continuously leverages cutting edge tools methodologies and benchmark standards to exceed the expectations of our customers.
ZSL is an IT Solution provider that:
- Strives for excellence in all areas of its business
- Guarantees the quality of its software products at all stages of development
- Builds in the highest quality standards
Our Quality Policy:
We shall strive towards achieving total customer satisfaction by rendering reliable defect free IT solutions and IT enabled services on time and within the budgeted cost.
We shall accomplish this by continually improving our best practices in Software Development Life Cycle (SDLC) methodology and Business Process Management procedures through periodic review of our defined objectives.
Click here to know more about our Quality Assurance, Testing Approach and Methodology.
Request More Info
Testimonials
-Mike Pittman, Service Center Manager
Stay Connected
Follow Us on
